Delivery & Returns

Delivery

There is only a single delivery charge per order, for all countries. Delivery charges do not increase for orders of multiple items, even if we have to despatch your order in several parcels.

UK

Orders Up to £50 - £2.95

FREE UK DELIVERY ON ORDERS OVER £50

Europe

These delivery charges apply to most European countries

Clothing - £11.95

Footwear -£24.95 

International

Clothing- £13.95

Footwear and Heavy Items£36.95

 

Delivery is free for UK orders over £50. Most items are delivered in the UK within 1-4 days and International within 5-10 days, however, clothing and shoes from some brands, particularly made to order items can take longer.

When we receive an order we will email as soon as possible with the estimated delivery time. If you are unhappy with the expected delivery time, we will cancel the order and refund your payment.

Returns

If for any reason you are unhappy with your purchase, you can return it to us for a refund of the purchase price, excluding any delivery charges, or for an exchange for up to 30 days from delivery. Items returned must be in the original saleable condition. This does not affect any statutory rights under UK law.

Please include your name, address and phone number with any return along with a note of your preference of a refund, or the item(s) you wish to exchange for. Dark Fashion Clothing cannot be held accountable for loss of incoming mail, so it is your responsibility to ensure returns reach us safely, we would recommend using a recorded delivery service to be safe, such as Royal Mail 2nd class recorded delivery.

Returns of clothing have a handling/restocking charge of £2 per item, footwear returns have a handling/restocking charge of £10 per pair. For returns of faulty goods we will refund the full order value including delivery charges. 

Earrings, body jewellery, underwear, swimwear are generally non returnable for hygiene reasons and can only be returned for reasons of statutory rights. Personalised or custom made products can also only be returned for reasons of statutory rights.

 

Returns should be sent to

Dark Fashion Clothing
35 High Street
Ayr
South Ayrshire
Scotland
KA7 1LU

If you require any further information about our delivery or returns please contact us at info@darkfashionclothing.com or telephone 01292 811088.