Most items are delivered in the UK within 1-4 days and International within 5-10 days, however, some brands may take a little longer. When we receive an order we will email as soon as possible with the estimated delivery time. If you are unhappy with the expected delivery time, we will cancel the order and refund your payment.
Returns If for any reason you are unhappy with your purchase, you can return it to us for a refund of the purchase price, excluding any delivery charges, or for an exchange for up to 30 days from delivery. International exchanges may incur additional delivery charges. Items returned must be in the original saleable condition. This does not affect any statutory rights under UK law. Returns of clothing, bags and accessories have a handling/restocking charge of £3 per item and £5 per item for larger items such as coats, jackets and corset/dresses.
Sorry I could not be more precise with my answers but this is a Xmas gift for my grandaughter. I know she will love it. It is exactly her style and colours It is very well made and the design is exactly as shown. I am extremely happy with my purchase