Most items are delivered in the UK within 1-4 days and International within 5-10 days, however, some brands may take a little longer. When we receive an order we will email as soon as possible with the estimated delivery time. If you are unhappy with the expected delivery time, we will cancel the order and refund your payment.
Returns If for any reason you are unhappy with your purchase, you can return it to us for a refund of the purchase price, excluding any delivery charges, or for an exchange for up to 30 days from delivery. International exchanges may incur additional delivery charges. Items returned must be in the original saleable condition. This does not affect any statutory rights under UK law. Returns of clothing, bags and accessories have a handling/restocking charge of £3 per item and £5 for coats, footwear returns have a handling/restocking charge of £15 per pair.
I love the boots but I'm sad about one thing. The photo shows the side of the boot stamped with the New Rock logo. My boots don't have that.
Once I'd had the wit to remove the packing from the toe box (!) these were wonderful from the word go. Extremely comfortable (even when almost the whole day was on my feet) and you can even dance in them (though admittedly it's not a skill I have in great measure). Worth every penny.
Please note - UK delivery of New Rock footwear is approximately 7-10 days, as they come from New Rock stocks in Spain, international delivery times vary with destination.